Discovery prep · finance + supply chain
Arrive with the shape of one exception.
Use these four prompts to prepare for a SynapseFlow discovery conversation. A few plain-language notes are enough.
Request an exception reviewA short checklist
Four prompts, one useful conversation.
Choose one recurring finance or supply-chain exception and sketch its path.
The exception path
What starts the exception, who sees it next, where does it pause, and how is it resolved?
Current systems
Which systems or tools are part of the process, and where does information pass between them?
Manual handling
Which steps rely on hand-checking, re-keying, email follow-up, spreadsheets, or workarounds?
Human approval
Who reviews or approves the next step? Where should a person decide, stop, or override?